[Toronto] – Sparkrock Ltd., a leading provider of ERP solutions for the education and nonprofit sectors, is delighted to announce the appointment of Akshay Sardeshpande as the company’s new Chief Customer Officer (CCO). In his new role, Mr. Sardeshpande will lead customer strategy.
With over 20 years of experience in service delivery, customer success, and operations within the B2B software industry, Akshay Sardeshpande brings a wealth of knowledge and expertise to Sparkrock. He has a proven track record of driving successful customer value outcomes across various industry verticals, with a particular focus on EdTech and HCM solutions in the K-12, HigherEd, and Private sectors.
Before joining Sparkrock, Mr. Sardeshpande served as the Senior Vice President of Customer Success at Clickatell, a renowned leader in the Chat Commerce space. During his tenure, he was pivotal in driving customer success initiatives and ensuring exceptional user experiences. Before that, he was Vice President of Customer Success at PowerSchool, a leading education technology company. He also held several leadership positions at SumTotal Systems, where he demonstrated his exceptional ability to drive growth and value creation through scalable and repeatable processes.
Akshay Sardeshpande’s appointment as the Chief Customer Officer at Sparkrock reflects the company’s commitment to placing customer satisfaction at the heart of its operations. His extensive experience and strategic vision will further enhance the customer experience, drive client value, and foster long-term partnerships.
“I am thrilled to join Sparkrock as the Chief Customer Officer,” said Akshay Sardeshpande. “I have always been passionate about helping organizations trying to make a positive impact in the world. I am excited to work closely with the Sparkrock team and our valued customers to continue delivering innovative solutions that drive growth and success in the K-12 education and nonprofit sectors.”
“We are delighted to welcome Akshay to our leadership team,” said Andy Tryba, CEO of Sparkrock. “His deep expertise in customer success and his commitment to delivering outstanding services to our customers will be invaluable as we expand the breadth of our product offering. We are confident that Akshay’s leadership will further strengthen our customer-centric approach and drive continued growth and success for our organization and clients.”
Sparkrock is a leading provider of ERP software solutions designed specifically for the K-12 education, human service and nonprofit sectors. With a focus on delivering transformative technology solutions, their modern ERP system, Sparkrock 365, empowers organizations to streamline their operations, optimize their resources, and drive meaningful impact. The company’s cloud-based software suite is built on the secure and reliable Microsoft platform and includes finance, accounting, HR, and payroll solutions.
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