Philadelphia Property Management: Transparent Communication Portal Announced

The enhanced portal allows tenants to communicate and report maintenance issues in real time, with the goal of improving response times and minimizing tenant frustration. Landlords also have the ability to log into the platform to check the status of their properties, with statistics also offering a snapshot of their properties’ performance.

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TCS Property Management explains that its tenant and landlord portal was designed to improve transparency and streamline communication between all stakeholders. The recent update furthers those goals, with the ultimate aim of helping landlords maximize their return-on-investment.

A recent Forbes report highlights the importance of clear communication in property management, stating that slow responses and lack of clarity can result in tenant dissatisfaction and high turnover rates. With most people now having access to a smart phone, technology presents an opportunity to change the way that traditional property management is carried out.

TCS Property Management recognized this opportunity several years ago with the introduction of their tenant and landlord portal, and the recent update is just the latest of an ongoing program to build on the platform’s features. The system is now available for use across all types of residential investment property, including single-family homes, individual condo units, and small multifamily dwellings.

“We embrace old-fashioned principles of service while using state-of-the-art tools,” a company representative explained. “Your residents can pay rent, submit maintenance requests and interact with TCS team members in real time through their cell phones or any other device they may prefer. Our landlords can check the performance of their property directly from their owner portal at any time.”

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About TCS Property Management recently recognized TCS Property Management as one of the “Best Property Management Companies in Philadelphia,” reflecting the firm’s efforts to move the industry forward. In addition to Philadelphia, the company’s award-winning solutions are available in New Jersey, New York, Delaware, Maryland, and Tennessee.

“The customer service I get from TCS Property Management is top-notch, and they are always quick to respond to any questions I have,” one landlord recently stated. “They are very truthful, even if it’s not the answer I want to hear, and the truth is all I ask for in a company that I’m dealing with. I would recommend TCS to anyone looking for reliable property management in the Philadelphia area.”

Interested parties can find more information by visiting

TCS Property Management

107 South Second Street
Suite 300

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